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Essential
$35.00 Every Month
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- Friendly, U.S.-based support specialists
- Guaranteed 48-hour initial response time
- Unlimited email-based assistance
- Clear answers to everyday tech questions
- Software setup guidance and troubleshooting
- Hardware diagnosis and problem-solving
- Security best practices and safety guidance
- Unlimited support tickets each month
- Designed specifically for home and personal use
- Phone support not included
- Remote support not included
Enhanced
$55.00 Every Month
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Everything in Essential, plus:
- Remote support sessions for hands-on troubleshooting
- Secure, temporary remote access for issue resolution
- Assistance with software installation, updates, and configuration
- Guided device optimization and cleanup
- Step-by-step help with operating system issues
- No additional per-session fees
- Retains 48-hour response SLA
- Designed exclusively for home and personal use
- Phone support not included
Premium
$75.00 Every Month
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Everything in Enhanced, plus:
- Direct phone support for faster real-time assistance
- Accelerated 24-hour response SLA
- Priority handling for all new cases
- Callback availability for troubleshooting or walkthroughs
- Real-time issue triage to reduce downtime
- Designed exclusively for home and personal use